Software process metrics in Saudi Arabian enterprises: a case study

Abstract

This dissertation is based on the application of software metrics in use by software companies and implemented by the Saudi Arabian government. The aim of the dissertation is to explore the software metrics used by various companies. The software companies use normal structures to evaluate and produce the services required by the customers. The Government issued many policies and regulations to maintain a productive process. The introduction of ISO 9001, Agile, and CMMI policies have been made mandatory by the government. The methodology of this dissertation is based on primary data extracted by conducting interviews with six different companies and their employees. The data extracted is essential for the researcher to evaluate the issues and promote advancement of software metrics in Saudi Arabia. The results obtained by the dissertation show that companies need to give more attention to t quality and productivity management. Moreover, the findings indicate that when agile development is undertaken through software effectiveness, the company’s services are implemented appropriately. Furthermore, this dissertation reports that a Level 2 maturity grade was necessary to take place for the Software Engineering Institute suggested Capability Maturity Model Integration (CMMI)